HOME > ORDERING INFORMATION  

 FAQs

How do I find the product(s) I'm looking for?
Shopping online at See The Beauty Boutique.com is easier than ever! We've organized our products by designers so you can go directly to the designer you're interested in. To help you surf faster, we have added an advanced search feature. A quick and easy way to find exactly what you want by style number, price, or color.

How do I complete a purchase online?
When you're ready to complete your online purchase, simply click on "Check Out" which is located in your shopping cart or at the top of any page within the "Online Catalog". When you check out, you can either create an online account or place an order without an account. Enter your shipping information and your billing address if different, then click “Continue.” You will come to the shipping page, where you will choose your shipping preference and payment preference (we only use PayPal to process our customers credit cards). Click “continue” to enter in your credit card information via PayPal. Once you have entered in a valid credit card number, expiration date and name of cardholder you will click “continue” to process your order. This will bring you the invoice page of your purchase. You will want to print this invoice for your records. Once you have placed an order you will receive an email confirmation.

How do I know if a product I see on your site is in stock?
We try to keep our site as current as possible, so you can shop with confidence that items you're interested in on our site are available. Sometimes, we experience heavier than expected demand and an item becomes unavailable before we are able to remove it from the site. If an item you've ordered becomes unavailable, we will notify you via email if you've provided an email address when checking out. If you are concerned about availability on a specific item, before you place an order for our web designs, complete the "inquiry form". When filling out the form, be sure to include several choices, the designer name, style number, size, color, price and the quantity you’d like to purchase and we will let you know what is available via e-mail or by phone. These suits sell out very quickly so you'll need to place your orders as soon as possible.

How long will it take to process my order?

Please Note: Please allow 7 - 14 business days for you to receive your order (domestic only), some items may take up to 18 working days. Express shipping is available for an additional cost. 

If an item is not available why are charges made to my credit card? 

Your credit card is automatically authorized when an order is placed, meaning the funds are placed on hold, but are not withdrawn from your account until the order is guaranteed to be in stock. If an item is not in stock when order is placed we will release the authorization on your card, which means the funds on hold will settle back into your account. Normal settlement time is same business day or depending on your bank up to three business days.

Layaway Is Available

Please email  or fax 323-201-2604 STBB to place your layaway order with style number, color, size and quantity. Customer service will confirm if the item is in stock or not. Once an item is confirmed in stock, a down payment is required immediately at the time of layaway.

Layaway Down Payment:

Customer must pay 50% to 75% down payment is required on total purchases at the time of layaway. Layaway will not be held without down payment. Final payment must be paid in full 30 days from the date of purchase.

Cancellation of Layaway Notify See The Beauty Boutique in writing via fax or email within three day after purchase order date. Letter must state that he or she would like to cancel layaway in order to receive a full refund of the down payment. After three days of purchase order date no refund will be given for any reason. Layaway deposits are non-refundable after three days. No exception.

Is shopping online at SeeTheBeautyBoutique.com secure? Yes, we use SSL (Secure Socket Layer) technology to ensure our site's security. Rest assured that we take great pains to create a secure environment for our Web shoppers! You can confidently use your credit card to place your order with us online. In fact, we guarantee the security of our site. Even though we use a secure server to protect your personal information, we understand that not everyone is comfortable ordering online with a credit card; you can also mail your order to us.

To order by mail: If you prefer to order by mail, simply write down on a piece paper the designer name, style number, size, color, price and the quantity you’d like to order. Please include your name, address, phone number, and e-mail address and mail it with your money order to the following address:

See The Beauty Boutique
PO Box 802
Mary Esther, Florida 32569-0802

Don't forget to include payment or credit card information so we can process your order without delay.

Do I have to pay sales tax?
For phone, mail, fax or Internet orders, we are required to collect 6% sales tax in the state of Florida.

IMPORTANT NOTE ON ORDERING VIA EMAIL:
Please do not submit your order or any personal information, especially credit card information, via email. Email is not secure and your data can be exposed or intercepted rather easily. For this reason we do not accept order payments or orders via email.

Do You Ship Internationally?  Yes we do ship worldwide. Our prices are in US dollar ($) currency.  After an order is placed for an international customer, the actual total will be confirmed before the credit card is charged and the order is processed. Duty taxes and additional shipping charges are the customer’s responsibility.

Can my order be canceled after I have placed the order on your website. If you would like to cancel an order it must be done within 24 hours. You are required to send a fax stating that you want to cancel your order. Orders are processed and cannot be cancelled after 24 hours. If the customer refuses a delivery a 30% restocking fee will be taken from your refund for refused packages.

What if I buy an item and it is the wrong size?

We will exchange for a wrong size but a 30% restock fee will be taken from your store credit. We strongly advise you consult our size charts before ordering.

What is priority processing?

Priority Processing ensures that your order takes no more than 3-5 days to process and ship. Priority has nothing to do with the time in transit once the package is shipped, it depends on what shipping methods you chose. If you need an item by a certain date please make us aware via email or contact customer service by phone. An additional fee will be applied to your order for expedited shipping. Expedited shipping is 3 Day, 2nd Day Air, Next Day Air and Overnight Express - it doesn't count order processing time it only guarantees delivery after the order is shipped.

Do you have catalogs? We do not currently have a printed catalog to distribute. Our entire inventory is on our website.   

RETURN POLICY (for store credit or exchange) Please contact See The Beauty Boutique to answer any questions since we do not offer refunds. However, you are never "stuck" with a garment. We are always happy to issue store credit if the item is damaged, flawed, or is unsatisfactory to you. We will go out of our way to make sure you end up with something you like!!

If we have authorized a return for exchange or store credit, it must be returned within 3 days of your original receipt of the item, unless other arrangements have been made with me.

Please send it back unworn with receipt and tags attached in original condition within 3 days of delivery for an EXCHANGE or STORE CREDIT ONLY. In addition Shipping and Handling charges are Non-Refundable. We recommend that you send your return via an insured carrier. We are not responsible for lost returns. Customer is responsible for all shipping charges of returned items. Returns will not be accepted without a return authorization number (RAN). Please contact the Returns Department at info@seethebeautyboutique.com to receive a RAN. Our Returns Department can be e-mailed 24 hours a day for a return authorization number. All items must be returned within 3 days after receiving the merchandise & issuance of the return authorization number. Shipping and handling charges are non-refundable. There will also be a 30% restocking fee deducted from your cost.

PLEASE NOTE: If returned items come back damaged, smelling of smoke, or are in any way less than the condition they were sent to you in, we reserve the right to deduct for dry cleaning or repairs, a percentage of what is due back to you in credit. This will be assessed on a case-by-case basis. See The Beauty Boutique reserves the right to deny an exchange or store credit on any merchandise.

Backorders and out of stock merchandise. Backordered merchandise includes items that are not currently in stock. In the event that your order cannot be filled within 14 days we will put it on backorder status and notify you of the approximate delivery date via e-mail. If you do not respond to our e-mail notification, we will consider your order to be valid and we will notify you upon our shipment of the backorder items via e-mail.

Shipping and handling charges are non-refundable. We recommend you send your return via an insured carrier. We are not responsible for lost returns. The Customer is responsible for all shipping charges of returned items.

Damaged Shipments
For your protection, please do not sign for merchandise until you inspect the packaging for damage. SeetheBeautyboutique.com makes every effort to prevent shipping damage, however, please keep the original shipping carton and take the following steps if there appears to be shipping damage: 1) Promptly contact the office of the shipping company for a Damage Inspection report; 2) Request that the shipping company return the merchandise to the address listed on the package. PLEASE DO NOT RETURN THE MERCHANDISE YOURSELF, as this may delay your reorder or credit. Email our customer service department and they will explain our return process.

Order Status
Feel free to Email our customer service department at any time to check the status of your order. We will get back to you within 48 hours with a detailed response.